XP Pro suddenly stopped internet connection

[bhphoto]

Hello to all of you,

I have an issue with a workstation XP Pro with latest updates suddenly in middle of use it stopped the internet connection and the user claims that she didn’t do nothing [at least what she says] but the internal network works fine, it is on a DHCP and I released it and renewed tried some obvious things but I couldn’t get it to work {I even rebooted the Firewall..}, can any please help identify this problem?

I don’t know exactly what detailed information I can bring up here to give a better picture of the situation so please if anything might help to understand this issue please drop me a line…

Your help is very much appreciated.

Thanks-in-Advnaced
JoelB

 

[bhphoto]

Something interesting to mention I just tried to hardcode the IP address and it worked, can any point to me what ht be the issue here?

(The server is NT)

Thanks
JoelB

 

[bcastner]

When you were using dynamic IPs and did a release/renew sequence what then did ipconfig /all show?

Where there any errors trying to renew the IP?

 

[bhphoto]

First of all Thanks for your response, I got this fixed already, when I noticed that the DNS record on the server got deleted, I still have no idea how but this it what happens.

Thanks again

Have a nice day.
JoelB