XP Pro DxDiag does not 'see' memory on Video card

[Turkbear]

Hi,
System: Dell Precison Workstation 350 with ATI Fire GL E1 Video Accelerator - 64MB, latest ( not very recent) Drivers.

When I run DxDiag ( DirectX 9) it indicates that the Memory is n/a and The DirectX test for 3d fails due to lack of memory as does any attempt to install the Microsoft Plus screensavers..( "Requires a Video Card with at least 16MB" is the message)


Why can't the DirectX stuff see the memory when the OS can?





To Paraphrase:"The Help you get is proportional to the Help you give.."

 

[micker377]

Which tab are you looking at? System, or display?

 

[Turkbear]

Hi,
The display tab:

---------------
Display Devices
---------------
        Card name: ATI Fire GL E1 Video Accelerator
     Manufacturer: ATI Technologies Inc.
        Chip type: FGL 8800
         DAC type: Internal DAC (350 MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_5148&SUBSYS_110A1002&REV_80
   Display Memory: n/a
     Current Mode: 1024 x 768 (32 bit) (75Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: fglrx.dll
   Driver Version: 6.12.0010.3049 (English)
      DDI Version: 8
Driver Attributes: Final Retail
 Driver Date/Size: 9/17/2003 13:59:06, 250498 bytes
      WHQL Logo'd: No
  WHQL Date Stamp: None
              VDD: n/a
         Mini VDD: fglrxm.sys
    Mini VDD Date: 9/17/2003 11:39:32, 417061 bytes
Device Identifier: {D7B71EE2-1208-11CF-5B78-003123C2CB35}
        Vendor ID: 0x1002
        Device ID: 0x5148
        SubSys ID: 0x110A1002
      Revision ID: 0x0080
      Revision ID: 0x0080
      Video Accel: 
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Not Available
       D3D Status: Enabled
       AGP Status: Not Available
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

The Display Settings ( from the Properties..Settings..advanced..adapter) shows the same Video Card/driver and the ATI Tabs also show the correct info..




To Paraphrase:"The Help you get is proportional to the Help you give.."

 

[micker377]

Can you swaap in another video card? This will tell you if the problem is your system. or the card.

 

[BadBigBen]

You need to update the drivers...

unfortunately, this has to be done over Dell...

Current version should be 8.xxx...

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[Turkbear]

Hi,
Thanks..I'll see if they have a new one...Last time I looked I think I found out not..





To Paraphrase:"The Help you get is proportional to the Help you give.."