XP Not Restarting, Always Shuts Down From TaskBar

[koala15]

I have XP SP1 with lastest updates.

At the "LogOn" screen, if I select ShutDown or Restart, XP obeys the appropriate (correct) button.

However, once logged on (as an Admin), selecting the Start button etc, both the ShutDown and Restart buttons shutdown the PC.

If I use a DOS box and run "shutdown -r" it also shutdowns the PC.

I have removed Norton Anti-Virus -> problem remains (sorry "Independance Day"!).

The only "special' sw being run is Windows Washer.

Any assitance or suggestions very much appreciated.

Thanks.

"Life is full of learning, and then there is wisdom"

 

[gpalmer711]

This is more than likely due to problems in the saving user settings part of sutting down.

Take a look at the event view and see if that shows any errors around the time that you shutdown.



Greg Palmer
Free Software for Adminstrators

http://www.palmersoft.co.uk

 

[koala15]

Greg,

Thank you, I will check and report back, but sounds logical.

Cheers.

"Life is full of learning, and then there is wisdom"