XP client has slow disk time when connected to network.

[xtremist5150]

One of my employees here is having problems with accessing files while connected to our network. He has a Dell Inspiron 600m laptop with Centrino setup so there's wireless involved. Here's the email they sent on it:

"When connected to the network a 32 Kb jpg file on my local C drive takes 42 seconds when launched from windows explorer. It takes only 3 seconds if I am not logged on to the work network. When connected to the network a 58 Kb Word file on my local C drive takes 22 seconds when launched from windows explorer or when called up directly from Word. It takes only 7 seconds if I am not logged on to the work network. When connected to the network a 29 Kb pdf file on my local C drive takes 15 seconds when launched from windows explorer. It takes 14 seconds if I am not logged on to the work network. Not much difference here. After printing a word doc, the next time I access Word and call up the 58 Kb word doc on my local C drive I get the following: “The printer has not yet responded but the Microsoft Office program may be able to proceed without printer information. Do you want to continue to wait for the printer? Yes/no” it takes 13 seconds to get to this message and I select yes to wait for the printer. Then it takes another 22 seconds for the file to come up.
My default printer is: HP LaserJet 5100 Process on servername.domainname.local (driver has been reinstalled twice).When I make HP LaserJet 4V on servername (front office) my default printer files come up in 1 second and no problems printing."

Anyone have any ideas?

 

[mattjurado]

What if you connect through an Ethernet cable? That will tell you if its specific to wireless, or if any communications tend to slow things down. If it happens over the ethernet connection, start looking at background processes, spyware, virus, etc...

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.