Worth making a standard question template?

[Triton101]

Guys, not sure if this would be used by the users, but it would make answering some questions easier and shorten the posts hopefully. Please feel free to add or modify to make it more useful.


********************************
Standard question template

Fill in all that apply (please note that this would apply to “How to” questions as well):



SYSTEM TYPE (1000S,M,E ect.):
Software Level:

Latest Patches (yes/no):

Sig Sever(yes/no, software level):

Other products (that apply):

Problem description:
(include captured data if possible)

Intermittent (yes/no):

Actions taken thus far:

 

[johnpoole]

are you thinking of a faq? i don't have a problem with the change but i don't see where it's going to be posted... one thing a lot of us forget is this is a forum for professionals.. we all try to help people that do not fit that bill.. most techs do a search prior to posting...

my opinion.. a tech will give enough detail, a non tech will still ask questions about the time on a 7208...

john poole
bellsouth business
columbia,sc

 

[Triton101]

Not so much a faq, as a cut and paste template they (people with questions) can use to fill out, gets people to include some info that they might not find relevent, but might be important to their question......

 

[acewarlock]

That would be great, but how would they know to use it?




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.