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Working in Excel then open word = Reboot

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proudusa

MIS
Joined
Sep 19, 2001
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439
Location
US
A user is reporting that whenever they are using workbooks in excel and then try going into Word for an associated file the system will reboot. I ran office repair and also SFC. When i tried replicating the problem it didn't happen.

What could possibly cause this to happen?

I know faulty RAM sometimes causes random reboots but it seems specific to Office apps only.

Thanks
 
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