WordXP document screen zoom

[FarscapeFan]

I have one user (out of 2,000+) who is having an issue with opening WordXP documents. Documents will randomly open in various screen zooms such as 41% or 92% instead of 100%.

The components of ths issue: W2K on the PC with Office XP. Documents are retrieved from a Document Management System (iManage) and use a macro/template utility called MacPac.

We are investigating the other elements, but because no other user is reporting this, I want to focus on this being a Word issue and was hoping to find a config setting that would force docs to open at 100%.

We have verified that normal.dot and all startup templates have the view set to 100%. The problem happens in spurts and sometimes exiting and relaunching Word fixes it for the remainder of that session.

Any suggestions appreciated.

Paul

 

[tf1]

Documents open up in the view that they were last saved in. You can force a particular view by using an AutoOpen macro with a view zoom command. However, when you say this is random, is this random for different documents or the same document? Say you open a document, switch it to PageWidth setting, save and close the docuemnt and then reopen it almost immediately, does it stay in PageWidth view?

Regards: tf1