I have delivered to a customer a Citrix Metaframe XPs FR3 on Windows Server 2003, only one Metaframe server, trying to run WordPerfect Office 12 as a published app. Active Directory is not installed, and there are no other Windows servers on the network. Citrix is primarily for application access at a remote office the firm has opened. The file server is a separate box running Netware 6.5, and I am authenticating Citrix sessions through NDS. In the main office, Citrix is not involved at all; users log in to Netware and run their apps there, including WP12.
Citrix users get their published apps via the Web Interface. All published apps work perfectly (GroupWise 6.5, MS Office 2003, and their law-office management applications), but WordPerfect will not run. It hangs at startup at least 50% of the time. It draws the screen, I can move the pointer, but when I type or click the mouse somewhere, the session hangs, becomes unresponsive. I cannot close it unless I open the Connection Center, pick the server and click Logoff. The app alone will not terminate.
If WP gets past that point and actually allows me to work, it will hang when I try to print about 80% of the time. CPU utilization is not high (I've seen WP hang with 100% CPU, but that's not it here).
Corel has been less than useless, did not even make an attempt to help. I followed what items I did find on their Knowledgebase regarding previous versions on Terminal Server, but they had nothing specific to 12.
I don't know if this is a problem with 12, but I don't have an 11 lying around to try. Also, I don't know if this is related to using NDS instead of Windows to authenticate, but I don't see how it could be. It may also be something with Server 2003 instead of 2000 Server. I have a nearly identical server at another law office right next door to this one, running Metaframe XPs FR3 on 2000 Server (not 2003), and WP11 (not 12) and it runs perfectly, they couldn't be happier.
After installing WP, I set default document and backup folders while change user /install was set, to set global defaults. I also have a registry key that I found while building the server next door, to set Perfect Print temporary files to a unique location by user. Other than that, I don't know what needs to be done, or even looked at.
Ideas, please?
Citrix users get their published apps via the Web Interface. All published apps work perfectly (GroupWise 6.5, MS Office 2003, and their law-office management applications), but WordPerfect will not run. It hangs at startup at least 50% of the time. It draws the screen, I can move the pointer, but when I type or click the mouse somewhere, the session hangs, becomes unresponsive. I cannot close it unless I open the Connection Center, pick the server and click Logoff. The app alone will not terminate.
If WP gets past that point and actually allows me to work, it will hang when I try to print about 80% of the time. CPU utilization is not high (I've seen WP hang with 100% CPU, but that's not it here).
Corel has been less than useless, did not even make an attempt to help. I followed what items I did find on their Knowledgebase regarding previous versions on Terminal Server, but they had nothing specific to 12.
I don't know if this is a problem with 12, but I don't have an 11 lying around to try. Also, I don't know if this is related to using NDS instead of Windows to authenticate, but I don't see how it could be. It may also be something with Server 2003 instead of 2000 Server. I have a nearly identical server at another law office right next door to this one, running Metaframe XPs FR3 on 2000 Server (not 2003), and WP11 (not 12) and it runs perfectly, they couldn't be happier.
After installing WP, I set default document and backup folders while change user /install was set, to set global defaults. I also have a registry key that I found while building the server next door, to set Perfect Print temporary files to a unique location by user. Other than that, I don't know what needs to be done, or even looked at.
Ideas, please?