Right then here is the problem. In Word all of the toolbars have disappeared, including the file menu section. If that was still there then i would be able to get all of the bars back. I have phoned Microsoft, and got a moron who told me to re-install Office(the usual fob off) with absolutly no change. The rest of the Office suite is unaffected, it is just Word. Does anyone know how I can get these toolbars back ???
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Word Toolbars 2
- Thread starter Sarky78
- Start date
Have you tried Alt-F11, which will bring you to the VBA IDE? Then you can tyep Ctrl-G, and enter VBA command to force the CommandBars (as VBA refers to them, I believe) to be visible.
Something like:
application.CommandBars("Standard"
.Visible=true
The menubar is "Menu Bar", but there is something funky about accessing it. I just can't remember what the quirk is.
Kathryn
Something like:
application.CommandBars("Standard"
.Visible=trueThe menubar is "Menu Bar", but there is something funky about accessing it. I just can't remember what the quirk is.
Kathryn
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1
- #3
Word must be closed.
Start-Run and type in regedit
In the registry, browse to hkey_current_user/software/microsoft/office/8.0/word
If it's Office 2000, change the 8.0 to a 9.0
Then, select, then right-click the Word folder and rename it to OldWord.
Relaunch Word.
techsupportgirl@home.com
Start-Run and type in regedit
In the registry, browse to hkey_current_user/software/microsoft/office/8.0/word
If it's Office 2000, change the 8.0 to a 9.0
Then, select, then right-click the Word folder and rename it to OldWord.
Relaunch Word.
techsupportgirl@home.com
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1
- Thread starter
- #4
CitrixEngineer
Technical User
I have seen occasions where the cause of this is simply accidentally setting Word to Full Screen mode. Pressing Esc usually fixes it without having to change any registry keys.
The situation you describe here is thankfully rare.
The situation you describe here is thankfully rare.
- Thread starter
- #6
That is what i normally do as well when the screen is in full screen, or just roll onto the top bar and the command menu appears and there we go just set it back but in this case it just would not come back, and did not even recognise short cuts, or the likes of Alt F P P, which was frankly just bizzare
Hi, AR and Citrix. Just wanted to say that this is NOT rare. I do software support via telephone all day long and this is very common, though most people don't lose ALL their toolbars. I also assumed that AR had at least restarted his PC (which also would've gotten him out of full-screen mode) since he went to the lengths to call MS.
You're right, AR, the FPP doesn't work unless you've got the menu bar. Some people believe renaming normal.dot works and I suppose it does (tho I don't recall personally). The first thing to try if you DO have the menu bar is Tools-Customize, Toolbars tab, select the missing toolbar and hit the Reset button. If that doesn't work, try the normal.dot thing, if that doesn't work, do the registry thing. For some reason, toolbars in Excel, Powerpoint, and Access aren't lost as easily.....hmmmm.
~dreamboat~
Brainbench MVP for Microsoft Word
techsupportgirl@home.com
You're right, AR, the FPP doesn't work unless you've got the menu bar. Some people believe renaming normal.dot works and I suppose it does (tho I don't recall personally). The first thing to try if you DO have the menu bar is Tools-Customize, Toolbars tab, select the missing toolbar and hit the Reset button. If that doesn't work, try the normal.dot thing, if that doesn't work, do the registry thing. For some reason, toolbars in Excel, Powerpoint, and Access aren't lost as easily.....hmmmm.
~dreamboat~
Brainbench MVP for Microsoft Word
techsupportgirl@home.com
CitrixEngineer
Technical User
Renaming Normal.dot makes sense, since many settings are held within this template.
One theory I have come across is that Word is more tightly integrated with Internet Explorer. I have on many occasions attended calls where menu bars have been lost in a very similar manner, especially where muliple windows had been opened. Restarting the PC, or resetting the MetaFrame session was usually the cure.
I agree, Dreamboat, there is no fix-all solution for problems with thick-client PCs. It is not clear which operating system this installation is installed on, or if there is an overriding profile-based network.
The point I was trying to make is that editing the registry is ALWAYS a last resort. Microsoft will not support you if you do this. The key you have described is a version control key. It sounds like the installation of Office 2000 failed to put the 9.0 key in, for some reason, if this truly is the fix. I have never seen an occasion where this key is missing - usually both 8.0 and 9.0 are present.
I hope this information is of some use.
One theory I have come across is that Word is more tightly integrated with Internet Explorer. I have on many occasions attended calls where menu bars have been lost in a very similar manner, especially where muliple windows had been opened. Restarting the PC, or resetting the MetaFrame session was usually the cure.
I agree, Dreamboat, there is no fix-all solution for problems with thick-client PCs. It is not clear which operating system this installation is installed on, or if there is an overriding profile-based network.
The point I was trying to make is that editing the registry is ALWAYS a last resort. Microsoft will not support you if you do this. The key you have described is a version control key. It sounds like the installation of Office 2000 failed to put the 9.0 key in, for some reason, if this truly is the fix. I have never seen an occasion where this key is missing - usually both 8.0 and 9.0 are present.
I hope this information is of some use.
Dreamboat, you saved my life, (maybe an exaggeration, but still). I had a user with the same problem, tried to repair office, tried all the shortcuts, I even considered a reinstall, but thought I would search the site that knows and lo and behold, the answer was there. Spot on. DEC
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