I have some users who when attempting to send a word document as an attachment from within word are unsuccessful. We are standardized on Office 2000 Suite running the latest service packs. It either comes up with a message that says and error has occurred and word will be closed and only option is to click okay or outlook pops up and allows you to input address of recipient but when you click send button nothing happens. If you close the email and choose to save you can then switch to Outlook and it will be there in the inbox and you can open and send.