WinXP Home Boot Issue

[dodgyone]

I'm trying to help a friend so all I know about the system is that it's WinXP Home but not sure which service packs are installed. It also uses NTFS.

The person tried using restore to go back to a previous date but now the computer hangs just before the login window. I tried repairing WinXP through the boot CD and this appeared to go fine but the same problem occurs.

I then installed a fresh version of WinXP Pro alongside XP Home and made the computer dual boot. This new install has worked fine and I can boot up and get into the c:\ file directory.

The problem is that I cannot gain access to the My Documents folders (it's NTFS so working on the XP Home security config) in order to try and recover the users files so that I can wipe the computer and start again.

Has anyone and ideas if it's possible to access this directory or fix the original XP Home boot problem?

Thanks in advance...

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Chaos, panic & disorder - my work here is done!
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[bcastner]

Assert ownership:

http://support.microsoft.com/default.aspx?scid=kb;en-us;308421

 

[bcastner]

Also, as to the original problem:

http://support.microsoft.com/?kbid=308041

http://support.microsoft.com/default.aspx?scid=kb;en-us;314503&FR=1&PA=1&SD=HSCH=

http://support.microsoft.com/default.aspx?scid=kb;en-us;832577&FR=1&PA=1&SD=HSCH

http://support.microsoft.com/default.aspx?scid=kb;en-us;316434&FR=1&PA=1&SD=HSCH#24