EddieJ300
IS-IT--Management
- May 9, 2002
- 51
I get this error when I right click on an item or folder.
Windows XP Pro w/SP2
Eddie
Windows XP Pro w/SP2
Eddie
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Windows XP Error
- Thread starter EddieJ300
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EddieJ300
IS-IT--Management
- May 9, 2002
- 51
This link is the only thing at Microsoft that I could find and it does not help.
Eddie
Eddie
Some things to look at.
Removing adware & spyware
faq608-4650
Right-click is slow or weird behavior caused by context menu handlers
ShellExView v1.13 - Shell Extensions Manager
Anything could be causing Explorer to crash. You might consider recent updates. Also consider any other changes you have made. Corrupted files can cause this too.
To get further information about your errors look in your Event viewer.
If you want the highly technical cause of any crash look in the Documents and Settings/ All Users/ Application Data/ Microsoft/ Dr Watson/ Drwtsn32.log
Find the entry that is relevant by date and time to the crash you are investigating. The exact cause of the crash is indicated by "FAULT ->" on the left of page next to line of code causing crash. This, if your as cluey as me, wont tell you much but you can use it to see if it is the same fault all the time, and further up the log you can find what processes and modules are running.
Some general things to try.
See if System Restore will get you back to a restore point before your problem with Explorer.
Try Safe Mode (Do you have this problem in Safe Mode?).
Try running ChkDsk to check your drive for errors. Right click your Drive icon/ Properties/ Tools/ Error Checking.
Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.
HOW TO: Verify Unsigned Device Drivers in Windows XP
If they don't work you could try repairing windows by running it over itself. You will lose all your windows updates but your files will be untouched.
How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)
Removing adware & spyware
faq608-4650
Right-click is slow or weird behavior caused by context menu handlers
ShellExView v1.13 - Shell Extensions Manager
Anything could be causing Explorer to crash. You might consider recent updates. Also consider any other changes you have made. Corrupted files can cause this too.
To get further information about your errors look in your Event viewer.
If you want the highly technical cause of any crash look in the Documents and Settings/ All Users/ Application Data/ Microsoft/ Dr Watson/ Drwtsn32.log
Find the entry that is relevant by date and time to the crash you are investigating. The exact cause of the crash is indicated by "FAULT ->" on the left of page next to line of code causing crash. This, if your as cluey as me, wont tell you much but you can use it to see if it is the same fault all the time, and further up the log you can find what processes and modules are running.
Some general things to try.
See if System Restore will get you back to a restore point before your problem with Explorer.
Try Safe Mode (Do you have this problem in Safe Mode?).
Try running ChkDsk to check your drive for errors. Right click your Drive icon/ Properties/ Tools/ Error Checking.
Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.
HOW TO: Verify Unsigned Device Drivers in Windows XP
If they don't work you could try repairing windows by running it over itself. You will lose all your windows updates but your files will be untouched.
How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)
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