Windows Vista install problems

[SteveGlover]

My App uses the VB PDWizard to install. Its been stable for several years now and I've had no problems installing on Windows 98 or XP. However, a customer has just tried installing on Vista and run into problems. The installation program gives the error message "an error occured while installing ITIRCL.DLL". (ITIRCL.DLL is used by the compiled help system).

I thought the problem may be to do with user priveladges, but he says he has an Admininstrator account.

Any suggestions?
Thanks, Steve

 

[dglienna]

Some controls aren't supported (such as CDC Control).

See if Vista can open the file on it's own. Maybe the app doesn't need the install package? Vista comes with it's own VB6 runtime lib's, and won't install over them. I'm hoping the problem is resolved that I had with RC1.

My app installed, and ran, but the next day, it was gone!

Also, CDC Printer Dialog wasn't working. Sent everything to the default printer, before my apps printer. Not a sweet sign.

-David
2006 & 2007 Microsoft Most Valuable Professional (MVP)
2006 Dell Certified System Professional (CSP)