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Windows Explorer stop responding at least twice a day

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grofaty

IS-IT--Management
Jan 16, 2003
370
SI
Hi,
using Windows XP sp3. Windows Explorer stop responding at least twice a day. The only work-around is to kill explorer.exe process from Task Manager.

Is there a way to find out why Explorer is freezing and to fix a problem?
Thanks
 
memtest? reg cleaner? any errors in the windows logs files? HDD test? Repair install of windows....Without trying a few things and telling us what the results are...
 
If you want the highly technical cause of a crash look in the Documents and Settings/ All Users/ Application Data/ Microsoft/ Dr Watson/ Drwtsn32.log

Find the entry that is relevant by date and time to the crash you are investigating. The exact cause of the crash is indicated by "FAULT ->" on the left of page next to line of code causing crash. This, if your as cluey as me, wont tell you much but you can use it to see if it is the same fault all the time, and further up the log you can find what processes and modules are running.


I see lots of recommendations here for programs like -

Malwarebytes' Anti-Malware

SuperAntispyware




Try running ChkDsk to check your drive for errors. Right click your Drive icon/ Properties/ Tools/ Error Checking.

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

HOW TO: Verify Unsigned Device Drivers in Windows XP

If they don't work you could try repairing windows itself by running it over itself. You will lose all your windows updates but your files will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)

Have you tested with another user in case a corrupted profile is behind the fault?

310353 - How to Perform a Clean Boot in Windows XP

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP
 
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