Windows 98 Locks up on Shutdown - Virus Software

[TobyT]

Hi all wonder if anyone can help.

We're running Dell GX240's with windows98 on. They run fine apart from when we go to close down and then they just freeze on the 'Shutdown' screen.

We know the problem is related to Virus software as they only start doing it after virus software is installed.

Software we're using in McAfee AVD 4.5.1

Has anyone else encountered this problem and if so do you know of a software fix available to overcome this problem.

Any help appreciated

Thanks

TobyT (-:

 

[SESaskDFC]

Howdy:

I know Norton will cause the same problem with the fix being to disable the a: drive scan .. Suggest you try that as well..

Murray

 

[retiring]

Right click on the shield on the task bar: select properties-system scan. Change all files to default files and uncheck ongoing files. Click on advanced and enable heuristics. Kind of drastic but it clears up problems with Mcafee.

 

[ITschoolGuy]

The other possibility is a well-known and well-documented problem with Windows 98 2nd edition. Assuming you're using 2nd edition...hit the link below, download the supplement and install it.

http://www.microsoft.com/windows98/downloads/contents/WURecommended/S_WUFeatured/Win98SE/Default.asp

Good Luck.

Chris

 

[TobyT]

Strangly enough each of your above 3 suggestions didn't work individually - I tried each solution on separated PC's, but a combination of all 3 seems to have done the trick

Weird world of IT

%-)

 

[edfair]

Read the FAQ and look for other threads that cover the issue.
You may find that the trouble comes back down the road. Ed Fair
unixstuff@juno.com
Any advice I give is my best judgement based on my interpretation of the facts you supply. Help increase my knowledge by providing some feedback, good or bad, on any advice I have given.