Windows 2000 reboting 3

[13175a]

Hi

On my Toshiba satellite 6100 Laptop, I have Windows 2000 professional, from last week onwards my laptop is rebooting almost every one hour, whether I am working on it or its ideal the laptop will go to a blue screen and reboot. Anybody know what is the reason for this? And how can I fix this problem. I really appreciate your help.

Ollakal

 

[mattjurado]

Okay, so it reboots even if its idle, just sitting there? Have you updated your virus scanner and scanned for viruses? Spyware? What events are logged in the event viewer when it crashes? And most importantly, did you make any changes a week ago? Please answer all questions.

Matt J.

Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.

 

[aznluvsmc]

Open System from Control Panel.
Goto the Advanced tab and click Settings under Startup and Recovery
Uncheck the option to automatically restart

Now when your computer blue screens again, it will stay that screen so you can see the exact error message to post here so we can better help you out.

 

[13175a]

Once I change the settings under startup and recovery, after that when the machin reboot, this was the error message on the blue screen.

"Page-fault- in-nonpaged-area address edib0cbc base at edib0000 date stamp 3c6995d8-fdcbnt.sys"

Thanks
Ollakal

 

[aznluvsmc]

Ok this is a memory problem. It looks like your RAM might have gone bad or something happened to cause an instability with the RAM.

You can try setting the BIOS to predefined settings (ie: default, optimized) to maybe rectify the problem. The first solution may not work and I just posted it there since RAM timings are controlled in the BIOS. I've never actually been successful with the 1 or 2 times I've tried it.

Also ensure that your pagefile is at least twice that of RAM. So if you have 512 MB of RAM, pagefile should be 1 GB. I realize that the Windows practice is to use 1.5 times but I always use 2 (borrowed from Linux practice).


Other than that, if you have more than one RAM stick in the laptop try using only one stick at a time so we can find out whether a particular stick is bad. This is the process of elimination technique. Also ensure you're up to date on the Service Packs.

Hope that helps.

 

[bcastner]

http://oca.microsoft.com/en/windiag.asp

This may not be a hard error, rather a software issue. There is a good chance it is a malware issue:

faq608-4650

At least take this off the table as a possible source of the problem.