Windows 0xc0000005 exception code, LFSO80.dll_unloaded

[Steve Yu]

Hello fellow colleagues,

We got this exception code showing in Event Viewer log, having to do with the third party image management software, LaserFiche. (the main module is LF.exe, and the offending module is LFSO80.dll).
What's is strange is the VFP 9.0 executable would crash out with the c000005 code not when that application is called but rather randomly in other sections of the executable and we were able to link the crashes to the same Event Viewer log that listed LFSO80.dll as the culprit.
Help appreciated.

 

[Steve Yu]

here is the Event Viewer log:

Log Name: Application
Source: Application Error
Date: 4/2/2025 11:28:20 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: nnn
Description:
Faulting application name: sbt.exe, version: 0.0.0.0, time stamp: 0x41bdebae
Faulting module name: LFSO80.dll_unloaded, version: 8.0.1.747, time stamp: 0x48d2f060
Exception code: 0xc0000005
Fault offset: 0x002573f8
Faulting process id: 0x3a80
Faulting application start time: 0x01dba3d4007a195c
Faulting application path: C:\cmi\sbt.exe
Faulting module path: LFSO80.dll
Report Id: e65d274e-64bf-49ff-9af8-f08d24804429
Faulting package full name:
Faulting package-relative application ID: