Win2k Network issue with Excel 2k - Help!!

[1666]

Hi all, this has really got me stumped. I have a user with a Dell laptop (1.6mhz, 256mb, 20gb etc), and a Excel 2000 spreadsheet which is 76mb. This spreadsheet if saved on the local HD takes 10-15 seconds to save. If this spreadsheet is then saved to the users Network drive it can take 5 minutes if not more! If saved on another server it takes 25 seconds. So ok it's the server that's the problem, as it's all pointing to that and even on unbusy parts of the day the laptop will save the document very quickly (25seconds) to that server. BUT GET THIS! If the spreadsheet is taking 5 minutes to save on the laptop and once it's finished I then try saving it on any other PC they all take 20-25 seconds to save it at any part of the day. It could be the be that the server is being hit heavily, but all the other PC's we have will take 20-25 seconds compared to the laptop.

The laptop has 10/100 3com 920 integrated card which is the same make as the other PC's.

I have tried changing the settings to 100 half duplex, full duplex but what do these mean?

I have updated the laptop to all the latest patches, tunred off the virus scanner.

What can it be!!

Andy

 

[pytchley]

Is the network port configure to 100Mhz on the switch (hub).
Try moving the laptop to another port to test.

 

[1666]

Tried that and used ports that have no problem with saving the Excel document, but no change.

 

[ReddLefty]

Try disabling anti-virus software before testing. Although I don't think they would take 5 minutes... Maybe a fault NIC?

 

[1666]

As in my original post I have tried that.