WIN XP Update failed

[pharback]

I was updating a XP machine and it ran out of space on the harddive and did not load all components. When restarting the machine I recived this error message "Explorer.EXE - Entry Point Not found, The procedure entry point SHCreate ThreadRef could not be located in the dynamic link library SHLWAPI.dll"

I went throught the fix that MicroSoft gave me and it did not work, I still get the error message. If there is any help out there I would really appreciate it.

Thanks
Pharback

 

[bcastner]

http://www.mcse.ms/archive65-2004-10-1152928.html

 

[linney]

Can you use the Recovery Console to delete some files and increase your free space on the drive? It may be time to consider a larger drive, a second drive or some early spring cleaning after a repair install.


Your actual error is covered in depth in these links.

http://www.google.com/search?source...ated+in+the+dynamic+link+library+SHLWAPI.dll"

 

[pharback]

I tried to suggestion given on

http://www.mcse.ms,

but they were not helpful. I also tried the google search and I did not see much help there either. Are there any more suggestions out there.

Thanks for any help
Pharback

 

[AntunB]

http://support.microsoft.com/kb/888162

gives u a walkthrough of what to do, u need to uninstall the service pack.....

 

[linney]

If nothing is helping you, your only option may be a repair install followed by making more room and redoing the later updates.

You will lose all your windows updates (no real problem as you are up to SP2) but your files and programs will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)

http://support.microsoft.com/support/kb/articles/q315/3/41.asp

 

[pharback]

I have tried many things. I went to both sites for direction and when I tried to reinstall or repair the software, I get this message "Existing software was not fully installed" the details tell me to log off then log back on and wait for a program tgo fix it. The program does not run, so I reinstall it. Once agian it gives me the same error as before in this message.

I was talking to the old Network admin who had this position before me, and he said it might be a virus that takes away my icons. I do not know if he truely understands whats going on.

Do you think it might be a virus, and if so would there be anyway to get ride of it.

I do not know what to do. Thanks for your help AntunB and linney. If you have any other suggestions, please feel free.

Pharback

 

[gpalmer711]

As this is a problem that occured when you were running an update contact Microsoft and request assistance. From your error message it just sounds like you need to replace the SHLWAPI.dll with the latest version - which they should be able to provide to you. Alternativly you could try replacing it from either one off your XP CD - or if you have SP2 installed from the c:\windows\servicepackfiles\i386 folder.

You could do this from the recovery console

http://support.microsoft.com/kb/307654

Greg Palmer
Freeware Utilities for Windows Administrators.

http://www.palmersoft.co.uk

 

[gpalmer711]

First check out this

http://support.microsoft.com/kb/888162

Greg Palmer
Freeware Utilities for Windows Administrators.

http://www.palmersoft.co.uk

 

[linney]

Are you booting from the XP CD when you run the Repair Installation, or are you trying to run the Upgrade option from the CD while still in a failed Windows environment?

Thinking about getting you data off before you progress to a complete format and reinstall you may want to check out BartPE. This can run from just CD, access hard drives and copy data across any Network or to another partition, if you have the appropriate CD burning software (and required plugin) you can even copy it to another CD, but you would also need two CD drives on the faulty machine.

You might be able to make use of BartPE (a mini XP self contained operating system on a bootable CD and run from CD) which also includes virus scanners via plugins.

http://www.nu2.nu/pebuilder/

 

[karlisi]

I had exactly the same error on 2 computers. The history was - at the end of day user switched off the computer before SP2 installation from SUS was finished. Next morning computer started without problems. Later patch KB834707 was installed by automatic updates, computer was restarted and then appeared this error.

I tried the steps decribed in

http://support.microsoft.com/kb/888162

and was able to log on. Then reinstalled SP2 manually and have no problems after that.

===
Karlis
ECDL; MCP