Win XP Home not getting a correct IP address

[CharlesCook]

Hi all,

I have 2 win xp home edition computers. One of the computers can get on our office network and the internet fine the other can not. The computer that has the problem was untel very recently on the internet via a cable modem at home. The problem computer is different from the one that works in that you need to click on the userid (admin) picture at boot time. Another difference is the computer that has the problem has a lot of entries in the hosts file to point pest address at the local host.

Otherwise Both computers are configured the same as far as I can tell:

Workgroup = "WORKGROUP"
Client for Microsoft Networks = "Windows Locator"
Tcp/IP
General = Obtain an IP address automatically
Obtain DNS server address automatically
Advanced
IP Settings
DHCP Enabled
Automatic metric
DNS
Append primary and connection specific DNS suffixes
Append parent suffixes of the primary suffix
Register this connection's address in DNS
WINS
Enable LMHOSTS lookup
NetBIOS
Default
Options
Optional settings
TCP/IP Filtering
Properties
TCP Ports = Permit All
UDP Ports = Permit ALL
IP Protocols = Permit ALL
Alternate Configuration
Auto Private IP Address
Advanced
Firewall = on

When I do an:
ipconfig /release
ipconfig /renew it cannot find the DHCP server to renew the ip address

If I hard code the ip address etc. I can ping other machines but not get to the internet.

What other info would you guys like to see?
Any Ideas?

Thanks in advance for your help !!!

CharlesCook.com
ADP - PeopleSoft - SAP
ReportSmith - Crystal Reports - SQR - Query - Access
Reporting - Interfaces - Data Mining

 

[smah]

Try the utility mentioned here: faq779-4625

 

[CharlesCook]

Thanks smah, I have tried this with no change.

CharlesCook.com
ADP - PeopleSoft - SAP
ReportSmith - Crystal Reports - SQR - Query - Access
Reporting - Interfaces - Data Mining

 

[smah]

Well, if you can ping other computers it's probably not a hardware problem (but it still wouldn't hurt to swap cables just in case). My next guess is some sort of spyware/browser hijack/malware problem. Check the FAQ's of forum608 & forum760 for some good tools & information.

 

[GlenJohnson]

Has the dhcp service started? If you don't hard code the ip, and set for automatic, what do you get with ipconfig /all on the bad machine. 169.254.x.x is a bad nic. 0.0.0.0 is a dhcp problem. If the dhcp service shows as starting, check and make sure what account the service is using to log on. Good luck.

Glen A. Johnson
If you're from Northern Illinois/Southern Wisconsin feel free to join the Tek-Tips in Chicago, Illinois Forum.

TTinChicago
Johnson Computers

 

[CharlesCook]

thanks everyone. I was getting a 169.254 ip address. I changed the settings on the card and all is well on.

CharlesCook.com
ADP - PeopleSoft - SAP
ReportSmith - Crystal Reports - SQR - Query - Access
Reporting - Interfaces - Data Mining

 

[tomaustin]

Ye, I had that.

I fixed it using static ip's and some messin in windows

How did you change yhe settings of the car please??

Tom

 

[CharlesCook]

I think I turned off flow control in the advanced options tab for the network card.

CharlesCook.com
ADP - PeopleSoft - SAP
ReportSmith - Crystal Reports - SQR - Query - Access
Reporting - Interfaces - Data Mining