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Win 98 Shutdown

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24Peaches

Technical User
Dec 13, 2001
40
US
When it says windows is now shutting down the screen just sits there. How can I fix this problem?
 
This is a common problem with windows 98. I believe microsoft released a patch for this, but it didn't work for everyone. There is something else you can try though. Go to your START button and choose RUN. Type MSCONFIG and press enter. Make sure you are on the GENERAL tab property sheet. There should be a button at the button of the sheet called ADVANCED, Click it to go to te ADVANCED menu.about half way down that property sheet is a entry that says "Disable fast shutdown" it may or may not have a checkmark in it. If it does remove the checkmark, and press OK then press OK again. You will probably get a dialog box that wants you to restart Windows. Choose YES, then after it reboots and Windows has loaded back up, shut it down. Then you can see if the checkmark you removed had any effect on the shutdown.

If this doesn't solve your problem, then it more than likely another program you have installed interferring with shutdown working properly. You can go back through and change that setting in the MSCONFIG menu and you will be OK. It will be back like it was. Norton Antivirus has been known to interfer with shutdown. From what I have read about this problem, it doesn't work on all 98 computers. Hope this helps
 
If you are connected to a network and have mapped drives, this may be the "mapped drives shutdown problem" that Microsoft has a fix for on the Windows Update site.

Go there (windowsupdate.com) and get all the updates, especially the "mapped drives shutdown problem" one.

Good luck!

Jon
 
I still have to run Windows 4.x at work. There is a supposed fix for this at MS's site, but whenever one of my users starts to develop that problem I tell them to go for a restart and then just turn the computer off when it starts to reboot. Works like a charm but don't ask me why. Don Swayser
swayser@optonline.net
 
You might also try going into the control panel and opening the SOUNDS applet. Scroll down the list to "Exit WIndows" and make sure there's no little speaker icon next to it. Sometimes that sound file gets corrupted. A friend of mine just had some shutdown problems, and it turns out that a tech had put her new nic in the wrong PCI slot. Good luck! ---Lin33
 
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