Win 2000 usb drivers lost and can't get em back

[enviroman50]

I have a gateway p4 win 2000 machine. I started having trouble with the usb ports not working. I went to the device manager and uninstalled the usb. I restarted the machine and it won't or can't find the usb conroller drivers. The device manager shows the usb host controller 24c2, 24c4 and 24c7 in red. When I try to enable or try to find new hardware I get an error message that says it can't find the drivers. Any ideas?

 

[1stITMAN]

Go to to the Gateway website and download the approprite drivers for your model. You should have a drivers cd-rom.

Zaheer Ahmed Iqbal
I.T Systems Support Engineer
Bsc. (Hons).

 

[enviroman50]

I have done that. I also went to the intel site and got the latest board drivers. I also went to another computer that is identical to mine in the office and got the driver details and matched them to mine. All the drivers are identical and in the same directory. Nothing works. Can you help me?

 

[1stITMAN]

OK uninstall again fully, then reboot.

You havent changed anything in the Bios have you?

You need to login as administrator and then re-install the drivers.

What model is your pc.


Zaheer Ahmed Iqbal
I.T Systems Support Engineer
Bsc. (Hons).

 

[enviroman50]

I have completely uninstalled the usb lines in device manager three times. I have tried to install the drivers three times. When I do it turns the usb lines to yellow asteriks. When I reboot it turns the lines to red. I do have admin rights.

 

[enviroman50]

Sorry the computer model is E4000 Gateway.