Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations wOOdy-Soft on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Why does Incredimail treat e-mail from AOL users as attachments? 1

Status
Not open for further replies.

Mike3440

MIS
Nov 12, 2002
30
US
I have been using incredimail for about 6 months because I like all the bells and whistles the program has to offer. However, all e-mail from AOL users are treated as attachments. When I click on the attachment, Outlook Express opens and most of the time I can't see the attachment. Why is this and what can I do, if anything, to read e-mail from AOL users using Incredimail. Currently, I forward the e-mail from AOL users to myself, open Eudora Pro 4.3, retrieve the forwards and I can now read the e-mail I have received from AOL users. Granted, I can get around this problem but there has to be a better way. Any and all suggestions will be most appreciated.
 
Mike,
Sounds like you have the same (well, one of the) problem I have with IM. Have you tried going to the TOOLS/OPTIONS/ADVANCED menu and checking the "Associate '.eml' files with Incredimail" option? I've found that anytime an attachment auto opens Outlook that's what I have to do to get the same attachment to open in IM. For some strange reason that options keeps turning itself off. I've Beta tested a couple of versions of IM and sent them feedback about the problem but NEVER hear anything back from them.

BTW, if you haven't loaded the 7/1/03 update - DON'T. Every since I "updated" to Build ID: 2001184 Setup ID:2 I've had weird garbage at the beginning or end of everything sent and received. Again, despite repeated attempts to contact their support(?) people I've never heard back from them.

Hope the suggestion above helps.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top