Jun 25, 2013 #1 Slashio Technical User Joined Jun 25, 2013 Messages 2 Location TN Hi, I use CCM V6. I have multi-users (multiple login) is there a way to know who has made changes to the skillsets of agents? thank you for your help Regards, Slashio
Hi, I use CCM V6. I have multi-users (multiple login) is there a way to know who has made changes to the skillsets of agents? thank you for your help Regards, Slashio
Jun 25, 2013 #2 StanleySteamer Technical User Joined Oct 26, 2004 Messages 1,335 Location CA Log into CCMA and click on Audit Trail Upvote 0 Downvote