If you have critical stuff, the probable first step would be to clone the drive. Or if not critical but you want to keep it, do some backups.
Reformatting is an extreme step if you are having driver problems in this circumstance.
Everything the manufacturer put on the board was manufactured by somebody else. That somebody also provided drivers to make it work. So it is a process of discovery, finding the embedded devices, then finding the chip maker and getting the drivers from them. And sometimes that fails and you have to go to some driver websites.
Ed Fair
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