What license is required for softphone?

[MandyDroid]

I am considering switching my cal agents to softphones. What license would I need?

Avaya, Panasonic, Polycom, APC, MCP, A+
##################################
"When I was a child, I spoke like a child, I thought like a child, I reasoned like a child.
When I became a man, I gave up childish ways.

 

[amriddle01]

Teleworker or Power user licences, but don't do it, softphones are really a temporary extn not for active agents

 

[MandyDroid]

OK thanks for the advise -- that was gonna be a secondary question if it was a bad idea.

Thanks Again!

Avaya, Panasonic, Polycom, APC, MCP, A+
##################################
"When I was a child, I spoke like a child, I thought like a child, I reasoned like a child.
When I became a man, I gave up childish ways.

 

[amriddle01]

If you are thinking of home workers, then the same licences as mentioned above can be used for remote h323 extns which can work very well indeed (given the right router).... as well as in the office anyway