Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

What is this function called? and I need help setting it up.

Status
Not open for further replies.

user125

IS-IT--Management
Oct 8, 2003
49
US
A user wants to be able to have her calls rollover to another extension, not when she is on the other line, but when it reaches voicemail. She wants callers to be able to press 0 and be transfered over to another number. If a caller can't reach her she wants them to be able to leave a message and not roll over to another person. What is this function called and how can I go about doing it?
 
In audix you would change the subscriber and make an entry in coverage for the station you want them to be able to "0" out to.
 
That would be the covering extension on the first page of the subscriber form. That user will also have to redo their personal greeting and state that if you need immediate assistance press 0 now.

Mike Jones
LSUHSC
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top