MrPederman
Vendor
Looking for input.
What is the best solution for IP call recording? We are looking to record agents connected to a CS1000M 5.5 with a Contact Center 6.0 and Sig Serv release 5.5 as well. i2050 sets are currently build 264, but Version 3 is on the horizon. We want to make use of the dual media stream feature.
If you make a recommendation, do you currently have it installed?
Thanks in Advance.
What is the best solution for IP call recording? We are looking to record agents connected to a CS1000M 5.5 with a Contact Center 6.0 and Sig Serv release 5.5 as well. i2050 sets are currently build 264, but Version 3 is on the horizon. We want to make use of the dual media stream feature.
If you make a recommendation, do you currently have it installed?
Thanks in Advance.