Just for information, about recovering browser function.
Just had a very nasty system crash while applying the new system critical updates. Had a Win 2000 system do a blue screen of death during the installation of the new security patches right after the Service pack 4 had been installed, and during the IE upgrade to version 6.0 SP1.
Following the crash, the system came back up, and I could connect to the network and to the internet using IP addresses, but was absolutely unable to resolve any names to IP addresses (full browser failure). The Internet Explorer could go to a web site if you used the IP address, but that was as far as you could get. No DNS resolution, but all the DNS servers were reachable via ping. Could not get to the Microsoft site to down load the repair patches anymore. Drove me nuts for two days.
I uninstalled all the patches that were listed as installed programs, backed out all the service packs, etc., to no avail. Tried to do a full system recovery to put the system back to original install without any service packs. While this all worked very well, the browser still would not function. The crash corrupted the registery somewhere, and all the rebuilds just retained the registery fault. Searching the Technet database did not help resolve the problem. I was ready to abandon all the installed data, etc.
Re-installed SP4, which I had on a CD, but this did not produce any change (Still needed to repair the registry), then installed q818529.exe in desperation, as I had it available on a CD. This is a June 2003 cumulative patch for IE 5.01 SP3 and IE 6.0 SP1, and something in it fixed the problem for me. My browser function is fully restored and functional again. Just to be sure, I reinstalled IE 6.0, SP1 and all is well again.
Highly recommend having these files available on a CD, along with SP4, IE 6.0 and other critical patches, just in case. Q818529, by the way is 2,017 Kb, too big for a floppy.
Learn from the accidents!
HTH
David
Just had a very nasty system crash while applying the new system critical updates. Had a Win 2000 system do a blue screen of death during the installation of the new security patches right after the Service pack 4 had been installed, and during the IE upgrade to version 6.0 SP1.
Following the crash, the system came back up, and I could connect to the network and to the internet using IP addresses, but was absolutely unable to resolve any names to IP addresses (full browser failure). The Internet Explorer could go to a web site if you used the IP address, but that was as far as you could get. No DNS resolution, but all the DNS servers were reachable via ping. Could not get to the Microsoft site to down load the repair patches anymore. Drove me nuts for two days.
I uninstalled all the patches that were listed as installed programs, backed out all the service packs, etc., to no avail. Tried to do a full system recovery to put the system back to original install without any service packs. While this all worked very well, the browser still would not function. The crash corrupted the registery somewhere, and all the rebuilds just retained the registery fault. Searching the Technet database did not help resolve the problem. I was ready to abandon all the installed data, etc.
Re-installed SP4, which I had on a CD, but this did not produce any change (Still needed to repair the registry), then installed q818529.exe in desperation, as I had it available on a CD. This is a June 2003 cumulative patch for IE 5.01 SP3 and IE 6.0 SP1, and something in it fixed the problem for me. My browser function is fully restored and functional again. Just to be sure, I reinstalled IE 6.0, SP1 and all is well again.
Highly recommend having these files available on a CD, along with SP4, IE 6.0 and other critical patches, just in case. Q818529, by the way is 2,017 Kb, too big for a floppy.
Learn from the accidents!
HTH
David
