What about R10 ? 19

[hibroth]

Does anyone know when is planned R10?

 

[janni78]

It's going beta in January so guess it's planned for April/May.

"Trying is the first step to failure..." - Homer

 

[hibroth]

Tks, janni78, do you know if multi-tenancy is included into the suite?

 

[AvantiWade]

I hope it is, I've been contacting my Avaya SE about it and he has various info about it that is from older power point presentations but nothing recent.

The presentations don't have much substance but basically sounds like you host the server/s and you sell the product through OneSource/EC/Whatever. When you sell an instance it will generate a license file. Meanwhile your server is pinging the Avaya Cloud and finds a new service activation and spins up a new instance with the license file. Then you manage it with Manager same as always. Users Types will be Telephone+VMwail, Telephone+Vmail+UC, Contact Center Agent, Contact Center Supervisor.

These presentations were from late 2014 and early 2015, since then I haven't heard a peep so no idea if this has all changed.

 

[janni78]

No word about multi-tenants, last time Avaya used that word they meant putting up a virtualized SE for each customer.
They had a license model where you didn't pay for the SE but for the amount of users, think it was something like basic and mobility.


"Trying is the first step to failure..." - Homer

 

[hibroth]

Would be a pity, we have mutiple requests for it to use in a cloud environment, now it's time to do that, not later

 

[janni78]

Guess they want us to use the Google Cloud solution.

"Trying is the first step to failure..." - Homer

 

[atcom]

I've heard that multi-tenancy will never be part of the IPO. They say that's what Hosted is for.

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Calgary Telephone Systems, Avaya LG Asterisk (FreePBX) VOIP & TDM

 

[AvantiWade]

If by Hosted you mean the partner hosts the IP Office in a DC, it doesn't make sense financially. Look at the Scan Source and Via West partnership to provide hosted IP office. It's barely alive, the licensing costs to get it up and running barely make sense for someone of their scale let alone a small partner. The per user cost is way to high to for a smaller business compared to a solution like Digum/Vonage/etc.

We looked at doing it but the cost to setup an average 20 person SE system with phones would require a multi year contract before we made any money back on the licensing and the gear.

 

[atcom]

I don't dispute your point! Just repeating what I've heard ;-)

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Calgary Telephone Systems, Avaya LG Asterisk (FreePBX) VOIP & TDM

 

[mkoker]

If it is a voice and UC version of the google cloud offer, I sure hope they decrease the cost of set-up.

 

[intrigrant]

It is time for the annual reorganisation within Avaya, hopefully this time they put the right people at the right places to make the right decisions with a bright look on the future, some good visionairs and not those guys walking with their head in the "cloud" listening too much to IT goeroes and other future predicting goeroes, meanwhile forget to look at the end user needs..
Yes, I am a dreamer even after years of deception...

 

[AvantiWade]

Didn't mean to come off aggressively, just ornery about not having this available.

 

[intrigrant]

It is not meant aggressively, desperate is a better word for it.
IP Office will have its future but not for the small businesses it intentionally was build for, it becomes a replacement of the CM line as that line is way too expensive and unsuccesfull.
And that is the end of IP Office as we know it today for SMB, we'll have to find a good replacement and it will not be a Avaya if it evolves as it is pronounced with the R10 previews.
I think Avaya should review this forum and their own forums as well, look at the level of engineers installing their products and reconsider their position and strategy.
Either help the business partner to become well edducated with better and affordable courses or go on with a few selected installing partners which exclude the small partners who build the success of IP Office.
Technically we can keep up with the technology but we are a small company and can't afford the expensive and time consuming courses to get the partner credentials so we're about to leave Avaya for what it is and go on with a alternative which has a better SMB market strategy.

 

[tlpeter]

We are moving away because of all the stuff around it.
The IPO itself with VMPro is very good but UC is terrible.
10 different apps for almost the same goal.
All apps are programmed by different groups of programmers and sometimes do not even match (remember flare and one-x presence?)
It is a shame and i had a hard time lately because i have spend more than ten years of my life investing in my knowledge.


BAZINGA!

I'm not insane, my mother had me tested!

 

[IamaSherpa]

Release date still declared for April/May ?

 

[amriddle01]

It's not worth waiting for, it's just an excuse to hit you with more licences/costs, barely anything worth speaking of feature wise beyond "On a call" when someone's busy.

They are making every user licenced, even analogue, digital or IP/SIP also "phantom users" if you use them to route calls. They claim the licences are free.....we'll see, and for how long?

 

[ipohead]

Over the years more and more features seem to need licences, although in some cases the hardware cost has reduced.

Is this moving people away from IP Office?

 

[amriddle01]

The licences above are in addition to the endpoint licences mind, not in place of them. Also I hear rumours that IPOSS becomes mandatory.
Licences will all be PLDS not on ADI as they are phasing ADI out, so not sure what happens with existing customers licence requirements as they need ADI licences obviously

 

[IamaSherpa]

But amriddle, for what I know IPOSS was already mandatory on 9.1, what do you mean?
And then how long we will have the R9.0 still supported, may?