PhonesAllDay
Technical User
Hi,
ACM 6.3 with AES and WFO Contact Recorder R12
They would like to add a second ACM 6.3 and record calls.
Aside from adding the node-name, is special licensing required for a second switch?
What steps would be needed to integrate the second switch?
Thank you,
PhonesAllDay
ACM 6.3 with AES and WFO Contact Recorder R12
They would like to add a second ACM 6.3 and record calls.
Aside from adding the node-name, is special licensing required for a second switch?
What steps would be needed to integrate the second switch?
Thank you,
PhonesAllDay