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WFO Call Recording and AES, Connecing a second ACM?

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PhonesAllDay

Technical User
Sep 26, 2013
95
US
Hi,

ACM 6.3 with AES and WFO Contact Recorder R12
They would like to add a second ACM 6.3 and record calls.

Aside from adding the node-name, is special licensing required for a second switch?
What steps would be needed to integrate the second switch?

Thank you,

PhonesAllDay
 
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