Weird Outlook 2003 problem

[michbar]

I have a user who cannot send emails to anyone who has not emailed her first. When she tries, the email just disappears, it doesn't sit in the outbox, it is not listed in sent items. If that person emails her, then she is able to send emails to that person. I have checked any rules that may be causing this but the only rule she has is a special alert for a specific email.

Windows XP Pro SP2, Outlook 2003, Exchange 2000.

Anyone ever heard of this?

A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.-Mitch Ratcliffe

The most likely way for the world to be destroyed, most experts agree, is by accident. That's where we come in; we're computer professionals. We cause accidents.-Nathaniel Borenstein

 

[Auger282]

Make sure they dont have another pst attached. I would check what her default profile is in outlook. It may be going to a different outbox that is in collapsed pst.

 

[tf1]

I'm clutching at straws here but could it be related to Junk Mail Settings? For example, you can set Junk Mail to only accept mail from People I trust (Trusted List) and also trust people in My Contacts. There is also a setting to Add People I Email to the Trusted List. From your description, it sounds like this is working in reverse somehow i.e. only people you have received from are being added to the trusted list!

Have you checked teh Junk Mail to see if people are being added to the Safe Senders/ Safe Recipients lists and that some wag hasn't added *.* to the Blocked Senders List?


Regards: tf1