Waiting for LLDP issue, only on new handsets

[Jimbo2015]

Hi,

We suplied a customer with some new 9611G handsets and the ones that we originally supplied all work fine but the new ones are saying, 'waiting for LLDP'. They were working fine for the last 4 months but now the newer handsets are randomly saying, 'waiting for lldp.'

Please can someone let me know why only these handsets might be affected?

Thanks in advance,

 

[gwebster]

What version of firmware is on the old and new handsets?

 

[Westi]

Are the IP values set manually on the existing phones and the new ones are using DHCP without option 242?

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[qtelcom]

I see this when the 96xx sets don't know where the call server is. Check to make sure your Option 242 is setup in your DHCP.

 

[jayjr1105]

Disable LLDP on the switch. If they are Cisco disable CDP as well (assuming you aren't using CDP for something else)

 

[joe2938]

or manually set the call server address at start up