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W3831 Unable to find any media that can be used in this job.

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NTITUC

Technical User
Joined
Dec 23, 2004
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I am currently running BAB Release 11.0 (Build 2674) with HP DAT40x6 autoloader - both have the latest patches/firmware. I have just recently added more server drives to a full backup job scheduled to run weekly onto tape and now appears to be running out of tape space. Backup Media Global Options:

Options for First Backup Media: Overwrite Same media name, or Blank Media.
Options for Additional Backup Media: Overwrite Same media name, or Blank Media First, then Any Media.

Total used drive space to be backed up 177GB. All six tape slots being used for a total tape space of 240GB. Software compression is enabled, encryption disabled. I am not currently using any kind of media pool, just straight scheduled jobs. As I review the logs I realize ARCserve is only backing up 16gb of data on each tape, then producing: W3831 Unable to find any media that can be used in this job, and asking for another blank media. I have read that the listed space "40GB" is only in theory, but I can't believe that I can only get 16GB on a "40GB" tape (with software compression). If this is true, is there any way to tweak this job's settings to get more data backed up per tape?

 
see answer to same question in ARCserve forum.
 
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