w3073 error / exchange agent login problem

[icvanstra]

All,

I recently took over three servers doing backups. One is doing a local only (exchange server) and the other two are local/remote. All are running ArcServe 2000 (build 1086) with open file agant and the exchange agent (where applicable).

I've been through CA's website and have done the following:
-made sure that there is a seperate account for backups
-backup user is a member of domain admins and backup group
-backup group and/or user has full rights to the arcserve share and the directory
-initialized the databases -- this worked for one of the boxes.

Also, I am no longer able to do brick level backups. The error is that the user is invalid or that the user failed to logon.

Thanks to all,
eric

 

[icvanstra]

to add more info:
the user is set to logon as a service
the backup user is set in ArcServe admin

 

[chkplsfromindia]

Backup account should also be a member of administrators group and domain admin should be the primary group.
It should be having log on locally right as well.
If its a member server on nt platform, then you need to create a local account with all the requisite rights.
Hope it helps.
Thanks Happiness is a daily decision

 

[icvanstra]

The backup account is a member of the administrators group and the domain admin as the primary. Additionally it does have "log on locally" rights and there is an equivalent local account.

Does anyone else have an idea??

thanks,
eric