W2K Pro and Office 97 - new

[alicep]

In the previous W2K Pro and Office 97 thread, DrDon wrote: "Your users shouldn't need to be in the "power users" group to use Office.. "

I am having trouble getting Office applications to work for my ordinary users.

We have W2K SP2 and Office 97 Sp1 & 2. Outlook 97 with Exchange server.

Admins setup and install and can run office programs.
Power Users can run office programs without error.
Ordinary users get errors in most Office 97 applications.
All are logging on to the same computer. This happens with the 4 W2K computers we have.

Example:
Word, New Envelope wizard won't start.(actually no wizards work).
Excel, New Invoice - these give VB and macro errors.
Outlook - if not power user, then an error when trying to setup Mail and Fax.
Photoeditor - user tried to open .jpg and was told invalid format. Same picture would open for admin or power user.

Has anyone else encountered this problem with ordinary users? I don't want the ordinary users to install software and so that is why I don't make them a power user. Thanks for any ideas you might have regarding this problem!

 

[bsingin64]

I am a net admin, like you, and have seen one symptom of your problems. The invalid format symptom...i have noticed that sometimes they can still open the file from the Save attachments menu...But anyway, as far as your situation goes, It would be nice to know what "error" comes up while doing these opperations....is it a Not allowed / Denied error?...

In the past with my corp, it seems that I must give the privelage to the user account, the first time they run the program....For instance, if a certain component hadnt been installed on their account, it wont work, because they dont have rights to install, yet it will work under the admin account. Using Group policy, you can give JUST installing programs ability to your users, then ...when users logon...by my experience...they should see some screens flash, installing some components, then they should be good to go....after which you can block that group policy for later use

Hope this helps!

Brandon

 

[tecblues]

Solved a similar problem by using regedt32 and going into
HKY_LOCAL_MACHINE under Software/Microsoft/Office and clicking on the directory that is having problems then
clicking the permissions tab and adding the user and giving them change or full control on that part of the application.
This worked for the grammer and the spellchecker that was
greyed out.