VWIC2-2MFT-T1/E1 WIC card issue 2

[hinesjrh]

I have a 2651XM router that I need to get at least 5 serial interfaces on to support 5 T1 Internet access lines from my ISP. The 2651XM only has 4 serial slots (with a NM-2W installed), so I thought I would use one or two dual WIC's (such as the card mentioned in the title above). I ordered a brand new one and installed it in my router, but once the router was powered up I didn't see any lights on this new card (I do have lights on the single WIC 1DSU T1 card). I have tried the new VWIC2 in a couple of different slots in the router but no lights and it does not show up in the config. I began some research and determined that the IOS I had 12.3(6b) was not current enough to support the VWIC2 card (requires 12.3 (24)T). So this afternoon I upgraded to 12.3(14)T4 and figured that would do it. However, it still does not light up and does not show up in the config. What am I missing - doing wrong - what else should I be looking for?

I do get a message when the router is booting up
SETUP: new interface Serial0/2 placed in "shutdown" state

but I am not quite sure what interface / card it is referring to. Currently I have the dual WIC (VWIC2) in the first W0 slot and a single WIC (WIC 1DSU T1) in the second slot W1 and nothing in the next two slots inside the NM-2W module.

 

[KiscoKid]

Hi

I haven't checked the software advisor on CCO but if this card does need 12.3 (24)T then your upgrade to 12.3(14)T4 is still not current enough.

I'd probably recommend an upgrade to 12.4 if you can get it.

Also I think you need to 'enable' this card before you can configure it. Something like as follows:

card type t1 0 0

controller t1 0/0
framing esf
linecode b8zs
channel-group 1 timeslots 1-24 speed 64

 

[hinesjrh]

Ooops! That [12.3(24)] was a typo on my part. On Cisco's website for this VWIC2-2MFT-T1/E1 card it says the minimum IOS was 12.3(14)T. However, I just got off the phone with my reseller and Cisco and they recommend upgrading yet again to IOS 12.4, which I will now do and see what happens. I asked Cisco about any need to enable the card and he said that at boot up (given the correct IOS) it should just acknowledge the card without any need to enable.

I also tried this new card in a spare 2811 (running 12.3) that I have here, and it did not light up in that router either.

 

[JOAMON]

Have you done a show diag to see if card is listed as unknown? Usually if there is a problem with the IOS or an incompatible card it will still show in the diag as unknown. If not then could possibly be DOA. Are you trying to use this card in the NM-2W slots? If so I would try one of the regular WIC slots to see it the card works there.

 

[hinesjrh]

Good suggestion! Here's the output from the show diag. I have the dual WIC (VWIC2) in slot W0 and a single (WIC 1DSU T1) in slot W1. Currently I don't have anything in the NM-2W slots, although I have tried the dual WIC in there as well. Maybe KiscoKid was correct in that I need to somehow 'enable' that new dual WIC.



NHA_2651XM_Inet#show diag
Slot 0:
C2651XM 2FE Mainboard Port adapter, 4 ports
Port adapter is analyzed
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Hardware Revision : 3.0
PCB Serial Number : JAE0819GGLL (3433740993)
Part Number : 73-7756-04
RMA History : 00
RMA Number : 0-0-0-0
Board Revision : A0
Deviation Number : 0-0
Product (FRU) Number : C2651XM-2FE
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 03 6F 41 03 00 C1 18 4A 41 45 30 38 31
0x10: 39 47 47 4C 4C 20 28 33 34 33 33 37 34 30 39 39
0x20: 33 29 82 49 1E 4C 04 04 00 81 00 00 00 00 42 41
0x30: 30 80 00 00 00 00 FF FF FF FF FF FF FF FF FF FF
0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

WIC Slot 0:
VWIC2-2MFT-T1/E1 - 2-Port RJ-48 Multiflex Trunk - T1/E1
Hardware Revision : 0.0
Top Assy. Part Number : 800-22629-04
Board Revision : C0
Deviation Number : 0
Fab Version : 04
PCB Serial Number : FOC10040LPN
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Product (FRU) Number : VWIC2-2MFT-T1/E1
Version Identifier : V01
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 03 FC 41 00 00 C0 46 03 20 00 58 65 04
0x10: 42 43 30 88 00 00 00 00 02 04 C1 8B 46 4F 43 31
0x20: 30 30 34 30 4C 50 4E 03 00 81 00 00 00 00 04 00
0x30: CB 90 56 57 49 43 32 2D 32 4D 46 54 2D 54 31 2F
0x40: 45 31 89 56 30 31 20 D9 02 40 C1 FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

WIC Slot 1:
FT1 BT8360
Hardware revision 1.5 Board revision G0
Serial number 29714896 Part number 800-03279-04
FRU Part Number WIC-1DSU-T1=

Test history 0x0 RMA number 00-00-00
Connector type Wan Module
EEPROM format version 2
EEPROM contents (hex):
0x20: 02 11 01 05 01 C5 69 D0 50 0C CF 04 00 00 00 00
0x30: 80 00 00 00 02 12 27 01 FF FF FF FF FF FF FF FF

Slot 1:
NM-2W Port adapter
Port adapter is analyzed
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Hardware Revision : 1.0
Top Assy. Part Number : 800-04799-01
Board Revision : K0
Deviation Number : 0-0
Fab Version : 05
PCB Serial Number : FOC10013QAH
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Product (FRU) Number : NM-0FE2W=
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 00 D6 41 01 00 C0 46 03 20 00 12 BF 01
0x10: 42 4B 30 80 00 00 00 00 02 05 C1 8B 46 4F 43 31
0x20: 30 30 31 33 51 41 48 03 00 81 00 00 00 00 04 00
0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF


NHA_2651XM_Inet#

 

[JOAMON]

With the card visible in the show diag I would do as KID suggested.

 

[hinesjrh]

Yes, the suggestion to configure the controller(s) did the trick. It seems that there is one controller for each interface on the VWIC (so 2) and you need to configure each one - which was news to me. I did upgrade the IOS to 12.4(14)T4 too. So I am making progress. Now I just need to configure each interface and bond (MLPPP) them together. Hopefully after working with my LEC tonight I will have 5 Internet T1's for 7.7 Mbps throughput.