I would do a search on Cisco's website for voip fundamentals. Next I would go to each of thier product pages for the voice enabled stuff and read the white pages and view the presentations. That should give you a good months worth of reading. You can also buy a book.
It is what it is!!
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A+, Net+, I-Net+, Certified Web Master, MCP, MCSA, MCSE, CCNA, CCDA, and few others (I got bored one day)
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