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VoiceMail Reception/ Dial 0 Breakout

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Ragnorak

Vendor
Jul 18, 2004
392
US
Running 3.2 with VoiceMail Pro I noticed that the dial zero option once you've reached voicemail (Reception / Breakout DTMF 0 on the User|Voicemail tab) went straight to the mailbox of the targeted extension or hunt group without ever ringing it. It didn't matter whether it was an extension or a group; as long as voicemail was on it would go straight to the mailbox without ringing the the targeted extension or group.

I changed it to an empty hunt group that overflowed to the hunt group I wanted it to ring and that works for now.

Just wonderring if anyone else had that problem. I seem to recall this working fine on previous versions.

 
no problem here, "0" out to hunt group and individual phone both with voicemail ticked on worked fine.

are you sure there are no parameters ticked like DND or Send Calls?
 
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