Voicemail PRO out-calling dialing pauses

[dphoneguy24]

Voicemail PRO 7.0.35 - outcalling is working fine for most users, have LD codes that have to be dialed though so user's that have mobile phones that are LD from the office need to have a code dialed. I have input the tel number with the * for a 1.5 second pause. Tried several from 3 to 6 * for pausing. When watching the traces in SSA, it looks as though the LD code is dialed immediately after the telephone number. Trunk is a T-1 (not PRI).

 

[Westi]

make a dialoutcode just for the outcalling and do it as follows

8N
dial
NY1234
line ID

that will enter 1234 when the line provider sends their tone to enter it


Y - Wait for Call Progress Message
Wait for a Call Progress or Call Proceeding message before sending any following digits as DTMF. For example, the Y character would be necessary at a site where they have signed up with their telephone service provider to withhold international dialing until a DTMF pin/account number is entered that initiates the call progress/proceeding message.

Joe W.

FHandw, ACSS (SME), ACIS (SME)


“This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[dphoneguy24]

Thanks Westi. I ended up creating a system short code that and using that short code as the outcalling number. The short code dials the telephone number and uses pauses "p" followed by the ld code that is required.

 

[Westi]

that is the nice thing on the IPO.
Many ways to do it.

Good stuff

Joe W.

FHandw, ACSS (SME), ACIS (SME)


“This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter