voicemail is down, how to forward automated attendant to a person

[superjett]

Our voicemail hard drive passed on yesterday, ATT/Bellsouth is getting a new one and we hope it will be here/installed today and the system reinstalled/restored from backup.

In the meantime, I'd like to forward our main number which normally goes to the menu system to our administrative assistant.

DN 4100
TYPE ACDN

Is there an easy way to do this without messing up everything and easy to switch back to how it should be? Can I just add SCR 4100 onto her 3904?

 

[bigindian65]

No it's ACD, prt the acdn in ld 23 4100 see if it is NCFW
chg NCFW to her DN

 

[superjett]

Thanks for the quick response, and I had been furiously reading/searching and found the answer while you were typing. I did change the NCFW to 4201 (assistant's DN) and we're good for now.

Thanks again.