Voice Menu Strange Behavior

[hubcap1324]

Ok first off this is a totally different menu than my pevious posts. I made some changes to the client's main voice menu last weekend and now they are reporting that whenever more than one call comes in, it forwards that call to a certain extension in the building 5156. Now that number is not is this menu whatsoever. Also, this did not happen until I made the changes. I changed the recording, and edited the menu selections to match what they need. Any ideas on what might be wrong? I looked at the menu and it looks fine to me....

Thanks

 

[GHTROUT]

Could the menu choice target be Call Forwarded to 5156

GHTROUT.com | FAQs | Recent Replies

 

[hubcap1324]

I think I follow you. If that wer ethe case I would think that every call would forward to 5156. I tested it yesterday. The main group of numbers is 872-8101 - 8106 I think so plenty of lines to keep it happy....Unless maybe one of the rollover numbers is cfw'd somewhere. Let me play some more and figure it out.....

Thanks