VMPro - how to change PIN dinamically 1

[hibroth]

The customer wants the call flow is protected by a PIN given to the callers but, at the same time, needing have the canche to change that pin whenever they want.
I would prefer the customer won't use the vmpro client to manage the PIN and I am looking for a solution (user defined variables?) to allow that, without using db options.
In other words somewhere in the callflow the "check variabile" module should verify exactly the PIN the supervisor changed manually.

 

[TouchToneTommy]

Create a User Variable called PIN
Create a VMPro module that the customer reaches via a short code
The module assigns the value of PIN to $CP0, plays $CP0 and requests the new PIN.
Assign $KEY to PIN and start the module over so the customer can confirm the PIN and exit it correct

To validate the PIN for the call flow, first assign $CP0 the value of PIN, request the caller to input what they think the PIN is and assign that to $CP1, then subtract $CP0 from #CP1 and assign the result to $CP2. If $CP0 and $CP1 match, $CP2 will be 0, and if so continue with the call flow, if not 0 either hang up or give them another chance to enter the correct PIN.

https://files.engineering.com/getfi...a-42c0-8ff5-bd5390481c10&file=PIN_Modules.mod

 

[hibroth]

Thank you TTT for attaching, unfortunately the mod file seems corrupted, I trying to import ona R11 VMpro and I receive an error, may I kindly ask you to verify, please?

 

[telecomtekperson]

This may help:

https://www.ipofficeassistance.com/change-conf-passwords/

 

[TouchToneTommy]

I downloaded the .mod file and imported into VMPro client 11.0.4.1.0, no issues.

Before you import, go to Administration, User Defined Variables, Add, PIN, OK, Update

Also, looks like I forgot to set the Specific on the "Set CP0 PIN" action in the module "PIN Protected Call Flow". Make that Set CPxx Value, Data Variable 0, User Defined Variables, PIN (will show as $REG{PIN}
Or you could copy the same generic action from SetPIN which IS correct