VMPro Dial By Name Custom Prompts

[GoApex]

I've gone through the Doc's but can't find the prompt number for "Enter First Name" in the dial by name menu. I've got a client who has had them custom recorded but were striking out on what file name/number to replace.

 

[Telecomboy]

There is a faq with all the vmpro wav file numbers. Did you check that out? I think both first and last are listed in it.

 

[amriddle01]

The list is also on the knowledge base and in the VM pro PDF if I remember correctly


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)

 

[GoApex]

Couldn't find it. Even printed out the Doc, had several other people look for it including client and we struck out.

 

[amriddle01]

If you open/run debug view it will show what prompt is being played, so dial in the normal action and see the file name that way


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)

 

[yankblan]

DBN_21 & DBN_22 are enter first name and enter last name.

I often swap the two, since people want to browse their phone directory by last name, I enter users full name with last name first.

http://interconnexionsld.ca/

 

[yankblan]

BTW, DBN = Dial By Number; DOW= Day Of the Week; conf= confirmation prompts, and so on....

http://interconnexionsld.ca/

 

[amriddle01]

Well all VM Pro prompts are being re-recorded for R9, so you will need to learn it all again....unless they replace like for like or fully document this time


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)