VM BackDr/Remote Access/RCF Permissions

[FoneDude66]

Gotta few here. I'm relatively new to MICS. Thanks in advance!!

1.) How do I set up a back door to vm with an available DID without using a physical port?(0x32, 7.0) Also, does it have to go to an AA greeting to use the ** code or can it be done with a subscriber mailbox?

2.) How do I set up remote access with the RAD device that I have? I am able to use it when on site but can't figure out how remotely? I tried to find doc's on it, and it kept talking about "remote packages".

3.) What permissions do I need to enable to allow users to forward their 7316's to their cell phones? I was able to find "Allow Redirect" in the phone programming but not through the software. Is there more I have to do? I have no lines in it currently and tried to forward to an outside number by pressing "9" and the display reads: "Denied in Admin". That error concerns me and I'm hoping that it is appearing because no lines are in switch. Please advise.

I've posted a few times in here and have been really happy with information that I have gotten. Thanks again.

Jim

 

[Dasheen]

item 3: ur part way there. u also need to build a route and assign a destination code instead of using line pool codes.

 

[Deweyhumbolt]

item 1: yes **, mbox, pswd, # works in AA or sub mbox.

Adversity is Opportunity

 

[mitnorpbx]

You must first program the rad by doing a feature 9** and enter a password. Also if you have a did/target line you tell the rad what line to auto answer or you can also do a operator transfer feature 9*0

 

[FoneDude66]

RE: 3.
If i assign a destination code of "9" for this forwarding purpose, will that conflict with other users pressing a "9" to make outbound calls? Thx.

 

[Deweyhumbolt]

It has no effect, your pressing the Ftr button before "9". It's not a Dest. Code it's a Feature.

Adversity is Opportunity

 

[mitnorpbx]

You use the feature button or if you are new its the gray button above the hold button (the one whith the handset laying down) That is how you program a rad to answer remotely

 

[norstarboy125]

item 1 backdoor- find yourself an available DID and then assign your rec'd numbers to a open target line...so for ex. say line 157 w rec'd # 5000...(obviously i don't know what telco is sending you but in most cases it is 4.

then simply log into your vmail and set line 157 in this case to ans AA on 0 rings...you should be good to go after that.