Virus or Spyware issue

[DigitelD]

I have a message that comes up just about everytime a web page changes. It says "Your system is infected and your computer performance is not at the highest level." It then tells me that I nees to download anti-spyware and delete the issue. I have run AVG anti-spyware and AVG virus and the anti-spyware didn't find anything. The AVG virus did find 3 problems and deleted it. Any suggestions?

SHK Certified (School of Hard Knocks)
NCSS

 

[sggaunt]

Do a HiJackThis scan and post the log here.
and whatever you do don't download anything.
If you dont have HiJackThis look back through the posts there are lots of links.

Steve [The sane]: Delphi a feersum engin indeed.

 

[DigitelD]

Here is the HijackThis logfile.

Logfile of HijackThis v1.99.1
Scan saved at 10:16:44 AM, on 11/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\acer\epm\epm-dm.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
C:\Program Files\Nortel Networks\ICSRT\Scheduler\scheduler.exe
C:\Program Files\Nortel Networks\Shared Files\NTSPInit.exe
C:\Program Files\SysShield Tools\Internet Eraser\cseraser.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\system32\i2050QosSvc.exe
C:\Program Files\Ixia\Endpoint\endpoint.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\PROGRA~1\MICROS~2\Office\OUTLOOK.EXE
C:\Program Files\Common Files\System\MAPI\1033\nt\MAPISP32.EXE
C:\Documents and Settings\Dwayne\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://nortelnetworks.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: SysShield IE Popup Blocker - {9A23B8A4-C6C9-4A68-8FA6-5F905DC8FF80} - C:\Program Files\SysShield Tools\Internet Eraser\pkext.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Mp3 Video - {D4FD35A3-101C-4FAA-A9CA-E8C9461C3CEF} - C:\WINDOWS\system32\mp3avi.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: AbsoluteShield - {EE9DD090-902D-4623-9360-FB7D8666202B} - C:\Program Files\SysShield Tools\Internet Eraser\AbsoluteBar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\QtZgAcer.EXE
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Walgreens PhotoShow Media Manager] C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
O4 - Startup: AbsoluteShield Internet Eraser.lnk = C:\Program Files\SysShield Tools\Internet Eraser\cseraser.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Norstar ICS Scheduler.lnk = C:\Program Files\Nortel Networks\ICSRT\Scheduler\scheduler.exe
O4 - Global Startup: TSP Launcher.lnk = C:\Program Files\Nortel Networks\Shared Files\NTSPInit.exe
O4 - Global Startup: VPN Client.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -

http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) -

http://downloads.ewido.net/ewidoOnlineScan.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1144791586106

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1144791575902

O16 - DPF: {7E0FDFBB-87D4-43A1-9AD4-41F0EA8AFF7B} (Net6Launcher Class) -

https://ssl.thpltd.com/net6helper.cab

O16 - DPF: {84B7AC1D-9AD1-474F-B6B0-FE1641DBFDFA} (ScanFile.FileScan) -

http://www.contentpurity.com/xp/ScanFilexp.CAB

O16 - DPF: {8EC18CE2-D7B4-11D2-88C8-006008A717FD} (NCSView Class) -

http://63.241.168.238/ae/ecwplugins/ncs1.cab

O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} -

http://a248.e.akamai.net/f/248/5462...img/operations/symbizpr/xcontrol/SymDlBrg.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) -

https://nortelsupport.webex.com/client/v_mywebex-t20/support/ieatgpc.cab

O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Nortel Networks i2050 QoS Service (i2050QoSSvc) - Nortel Networks Corp. - C:\WINDOWS\system32\i2050QosSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Ixia Performance Endpoint (IxiaEndpoint) - Ixia - C:\Program Files\Ixia\Endpoint\endpoint.exe
O23 - Service: SonicWall VPN Client Service (RampartSvc) - SonicWALL, Inc. - C:\Program Files\SonicWALL\SonicWALL Global VPN Client\RampartSvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

SHK Certified (School of Hard Knocks)
NCSS

 

[electronicsfreak]

O2 - BHO: Mp3 Video - {D4FD35A3-101C-4FAA-A9CA-E8C9461C3CEF} - C:\WINDOWS\system32\mp3avi.dll

Check that and click fix checked

After running the scans are you still having the redirects?

There is a point in wisdom and knowledge that when you reach it, you exceed what is considered possible - Jason Schoon

 

[DigitelD]

You are right. I found it another way. I deleted the file. It was an add-on to IE. Thanks so much for your help. I didn't know how to find it.

SHK Certified (School of Hard Knocks)
NCSS

 

[diogenes10]

Somewhere that you go regularly may be dropping advertising cookies for that product on your system. I know this is not very helpful, but if you have checked your system out and know it's clean, the best you can do may be to keep the cookies cleaned out and not to answer yes to download "opportunities".

 

[electronicsfreak]

n/p, glad to be able to help

There is a point in wisdom and knowledge that when you reach it, you exceed what is considered possible - Jason Schoon