candymanku
Technical User
I have been involved with integrating 3 sites into one and basically stripping out all physical office phone hardware and replacing with a mobile dirigent solution.
Basically the PBX does all the call routing, so someone makes a 5 digit office call form the mobile, the GSM transfers the call to the PBX where the PBX then takes over.
One problem I have seen, the mobile number associated to the 5 digit extension is only tagged for outgong calls, so for example if you li trace st xxxxx you cannot see any call traffic because that 5 digit is virtual and not a port assigned extension. This has caused problems because the outgoing call uses the trunk COR and not the individual extension COR (because of the virtual extension thingy, rendering caller ID manipulation inoperable as well as wanting to send certain extension out over other PSTN's via the Partition route tables.
Question is, all, is there a way I can make the PBX recognise the extensions as being physical (without logging them in) and therefore able to use the extension features?
a good one, I know but I'm clutching at straws now for answers... cheers
Basically the PBX does all the call routing, so someone makes a 5 digit office call form the mobile, the GSM transfers the call to the PBX where the PBX then takes over.
One problem I have seen, the mobile number associated to the 5 digit extension is only tagged for outgong calls, so for example if you li trace st xxxxx you cannot see any call traffic because that 5 digit is virtual and not a port assigned extension. This has caused problems because the outgoing call uses the trunk COR and not the individual extension COR (because of the virtual extension thingy, rendering caller ID manipulation inoperable as well as wanting to send certain extension out over other PSTN's via the Partition route tables.
Question is, all, is there a way I can make the PBX recognise the extensions as being physical (without logging them in) and therefore able to use the extension features?
a good one, I know but I'm clutching at straws now for answers... cheers