Viewing Other Mailboxes

[Gator10]

Hi all! Not very Exch. savy so this may be a silly or easy question for some so.....

I have a user who has left our company and have another user who needs to have access to this inbox. I know how to go through the client and choose other users mailbox but when I do that, I get a message saying mailbox cannot be found. How can I set this mailbox up on my client to be able to go into the options and set delegates for the user who has left. Once I can do this, I can go back to users and have them connect. Is this the easiest way or can anyone think of something much simpler and pain free. As always, thank for all the help.

 

[DarraghFitzpatrick]

In the Exchange Administrator. Go to mailbox properties. Assign permissions to the people you wish to have access to the mailbox. You can assign different permission levels to the users. No need to access through the client

 

[Gator10]

Thanks! Once permissions are given, will user who needs access to this inbox just have to connect through the open other users option? Also, once the change is made, permission given, will user have to log out and back in to Outlook before the changes take effect?

 

[ITTime]

Best procedure I’ve found:
After exiting users last day
· create a “pst” of the complete mailbox.
· In Exchange Admin hide the users mailbox (mail still works but un-clutters address book)
· In Exchange Admin open mailbox properties and select “delivery properties” then “alternate recipient” then add the user you want then any incoming email will be copied to them. I also like to keep the original user receiving email so I know in fact what they received.
· Last…give the departing users manager a copy of the “pst” to open and setup a rule in their Outlook to dump the forwarded ex-user’s email into.

This way the person responsible has the complete mailbox (sent, calendar, inbox etc.) and receives any new incoming email to process accordingly.
Hope this helps a bit….main thing is to keep things simple.