Video BIOS update DELL Latitude D630

[aich69]

Posted here as it's a machine running XP more than it is a direct xp question.

I need to upgrade the Video BIOS on a a DELL Latitude D630 laptop. The machine in question has a different Video BIOS version to all the other machines on our domains and is blue screening with a graphics related issue.

I can source the BIOS from DELL no problem, but what I can't source is the specific video BIOS...

Does anyone have any ideas where I might find such a thing? We have googled today in the office but to no avail.

cheers

I used to have a handle on life... but it broke. Cpt. Red Bull

 

[BadBigBen]

Dell Latitude D630 System BIOS

fixes:
Fixes/Enhancements
------------------
1. Updated Intel Video BIOS.
2. Updated Nvidia Video BIOS.
3. Enhancement for thermal control.

as you can see the VIDEO BIOS is integrated into the System BIOS!!!

but it would wonder me if that would fix your problem...

could you note what type of BSOD, e.g. note down the error number/message and post it here...



Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[aich69]

Hi Ben,

To be honest, integration of the video BIOS into the Sys BIOS is what I would expect, I mean how many of us have ever had to do them separately? However...more details and my reason for trying.

Laptop is happy to load Windows and let you log on then BS's
Stable when running in VGA mode but BS's if you try to alter display to native resolution.
Has a screen that looks like pixels are missing here and there.


The BSOD error I get is (not word for word but you get the idea, if it helps I will post pic of BSOD on Monday):

" A driver or driver programming is caught in a loop. You might want to update the driver for that device "

Driver in question is 'igxprd32', which I know, not least from Googling, is a graphics driver.

Done so far...
[ul]
[li]Tested the RAM - swapped out with known good.[/li]

[li]Updated/reinstalled the video drivers - tried 630 and 620 drivers as both models are very similar - tried intel and nvidia knowing that it should be intel.[/li]

[li]Reinstalled the chipset drivers[/li]

[li]Reimaged the machine, twice (to please the boss) to no avail.. (the machine not the boss).[/li]

[li]Checked the BIOS... and this is where my problem lies in that it's the last thing to try before we get a DELL engineer to swap the board out (warranty).[/li]
[/ul]

The System BIOS version is the same as all the other DELL 630's in the company (loads - big telecom/network company) however, on this machine the Video BIOS version is "1588", now to be the same as the other machines it should be "1466", hence the reason for trying to find just the Video BIOS alone.

We use a standard image for each model of laptop that we have, tried and tested etc etc. So for the Video BIOS to be different on this one machine, unless I'm missing someting (it has been known)... it has been upgraded at some point or DELL slipped one by with a different version and it's actually a hardware fault we're encountering here.

As you can see from an earlier comment... I can pick the phone up and get the board swapped out by DELL, but that's just too easy... we're techies... it's in our nature to take the TV apart before we check to see if it's plugged in and switched on first.

I used to have a handle on life... but it broke. Cpt. Red Bull

 

[BadBigBen]

but that's just too easy... we're techies... it's in our nature to take the TV apart before we check to see if it's plugged in and switched on first.

isn't that the truth... LOL...

from the Dell site, I gathered that there are two different video chipsets used, either Intel or nVidia, could the problem lie in that area, e.g. the laptop you have problems with is Intel and the others are nVidia?

as you have gathered already, the BSOD in question denotes a problem with the Intel Driver, which needs a working hardware, now if that hardware has a fault the driver may not work correctly and balk back at you...

So my suggestion would be to go ahead and update the BIOS and see if that helps, then if the video bios is not updated or downgraded (you may need to get an older BIOS to do that), it might be just time to go ahead and get that board replaced... (otherwords, don't waste too much time and energy on something that may not be right in the first place...)

PS: my laptop, a Fujitsu-Siemens, I can update the Video BIOS or the System BIOS seperately...

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[aich69]

Well I gather a BIOS update/downgrade has now been performed
to no avail so it looks like [poorjoke] the man from DELL (monte) [/poorjoke] will have to say yes to a board replacement.

Thanks for your input Ben, much appreciated. Apologies for the poor joke content... it's been one of those days

I used to have a handle on life... but it broke. Cpt. Red Bull

 

[BadBigBen]

Apologies for the poor joke content...

No problem, everyone has those days... let us know how it turns out...

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[aich69]

Will do...

I used to have a handle on life... but it broke. Cpt. Red Bull

 

[aich69]

Well it came down to a DELL warranty visit for a new mobo... same HDD and all was well... looks like it was hardware after all.

Kept me busy for a little while though

Thanks for the input Ben.

I used to have a handle on life... but it broke. Cpt. Red Bull