I have a phone with a 2008 model phone. About 3 times a day around the same times every phone in the building dials that ext. and hangs up. It goes through the whole system alphabetically until it is done with every phone. I know this sounds crazy but I watched it myself.
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Very weird problem
- Thread starter wcmash
- Start date
tnphoneman
Vendor
Need more info. Are you saying that every phone initiates the call to this set? Or this set initiates a call to every phone in the building?
The reason I am asking is that if this set initiates the call then you could have something like group call going on in the system that accidentally gets triggered by the user.
The reason I am asking is that if this set initiates the call then you could have something like group call going on in the system that accidentally gets triggered by the user.
- Thread starter
- #3
acewarlock
Technical User
phonz1: I'm not sure what your asking for so I know he won't.
wcmash: "It goes through the whole system alphabetically until it is done with every phone"
What do you mean alphabetically?
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
wcmash: "It goes through the whole system alphabetically until it is done with every phone"
What do you mean alphabetically?
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
tnphoneman
Vendor
I think it is time to get a vendor involved like yesterday. We are not getting the whole story and it is propably going to take someone on site to trace this down when it happens. Who knows what other equipment is on this system. for all we know they could have a predictive dialer that is programmed incorrectly. Who knows.
- Thread starter
- #7
acewarlock
Technical User
I doubt it is CP related.
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
- Thread starter
- #10
OK lets see if I can explain this right. I have a Call Parrot system that we just upgraded by adding more ports. The Talc Card we installed replaced an existing digital line card we already had. Well she was getting calls from every other phone that was on that card that is now the TALC card. My rep outed the phone and rebuilt it and we are waiting to see if it happens again. Does anyone have any ideas why this would happen?
acewarlock
Technical User
Your original post said it got calls from every phone in the building, now it's only from that card?
A Call Parrort is a recording device, I don't see how it could initiate calls.
Bad Questions = Bad Answers.
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
A Call Parrort is a recording device, I don't see how it could initiate calls.
Bad Questions = Bad Answers.
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
Johnthephoneguy
Technical User
Maybe they only have 16 phones in the building. 
it's hard to imagine someone could mistake every phone in the building for just every phone on 1 card lol
JohnThePhoneGuy
"If I can't fix it, it's not broke!
it's hard to imagine someone could mistake every phone in the building for just every phone on 1 card lol
JohnThePhoneGuy
"If I can't fix it, it's not broke!
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